Data Management and Software Specialist
Job Context
Duty Station: Directorate General of Health Services (DGHS), Dhaka
Contract Duration: Initially for 1 (one) Year. Continuation or renewal is subject to a formal satisfactory performance evaluation, operational requirements, and the continued availability of funding from the donor.
Contract Type: Contractual
Number of Position(s): 01
Contract Start Date: 1 January 2027
Reporting to: Monitoring, Evaluation, Research and Learning (MERL) Expert, PMU, DGHS
A. Background
The Global Fund to Fight AIDS, Tuberculosis, and Malaria (GFATM) has transitioned its portfolio in Bangladesh from siloed, disease-specific management structures into a unified Program Management Unit (PMU) under the Directorate General of Health Services (DGHS). This centralized model is designed to harmonize project management, lower transaction costs, and provide portfolio-level assurance across the national Tuberculosis, HIV/AIDS, Malaria, and Resilient and Sustainable Systems for Health (RSSH) interventions.
To strengthen coordination, accountability, efficiency, and standardized portfolio management, an integrated Program Management Unit (PMU) has been established for Global Fund-supported programmes, providing coordinated leadership, grant management, technical oversight, financial stewardship, performance monitoring, and operational support across the portfolio. The Data Management and Software Specialist provides technical leadership for the configuration, enhancement, integration, quality assurance, and reliable operation of DHIS2 and related grant-supported software, working at a level equivalent to the MIS/Data Management Specialist and collaborating closely with that position, DGHS MIS, disease programmes, and authorized technology providers.
B. Objective of the Position
To ensure that DHIS2 and related programme software are fit for purpose, interoperable, secure, maintainable, and reliably deployed through sound requirements management, configuration, software engineering, testing, release control, documentation, performance monitoring, and user support.
C. Scope of Work
Under the supervision of the MERL Expert, the Data Management and Software Specialist leads approved DHIS2 configuration, metadata governance, application enhancement, and technical administration; translates programme and reporting needs into functional requirements, designs, development tasks, and acceptance criteria; develops or coordinates secure, standards-based interfaces among DHIS2, disease systems, LIMS, LMIS, and other platforms; institutionalizes testing, user acceptance, version control, release, rollback, and change-management procedures; monitors application performance, availability, logs, backups, recovery readiness, access controls, and technical risks; and provides user support, documentation, capacity development, vendor coordination, and timely technical reporting.
Job Responsibilities
D. Key Duties and Responsibilities
A. Requirements, Architecture, and Technical Planning
Maintain the software and DHIS2 workplan, product backlog, release roadmap, and technical risk register.
Gather approved business and reporting requirements and translate them into specifications, data models, interfaces, and acceptance criteria.
Recommend sustainable solutions aligned with national digital-health architecture, DHIS2 standards, security requirements, and government ownership.
B. DHIS2 Configuration and Metadata Management
Configure approved DHIS2 programmes, organizational units, data elements, indicators, validation rules, workflows, and outputs.
Apply controlled metadata standards, versioning, approvals, deployment records, and impact assessments.
Manage authorized user groups, sharing settings, dashboards, and notifications in coordination with the MIS/Data Management Specialist.
C. Software Development and Interoperability
Develop or coordinate approved software components, middleware, automation, and system interfaces using supported technologies.
Implement secure, standards-based data exchange with authorized systems and validate migrated or exchanged data.
Maintain source code and technical assets under version control and avoid unnecessary duplication of existing functionality.
D. Quality Assurance, Testing, and Release Management
Maintain controlled development, testing, user acceptance, and production environments.
Conduct appropriate functional, integration, regression, performance, and security testing and document results.
Support implementation of automated and manual data quality checks in related systems, including validation rules, completeness checks, consistency checks, duplicate detection, and follow-up of data-quality issues with relevant programme teams.
Monitor system use, user adoption, data-entry timeliness, and reporting completeness, and recommend corrective actions to improve data use and system effectiveness.
Coordinate user acceptance and controlled releases, including approvals, backups, verification, rollback plans, and defect tracking.
E. Performance, Hosting, and Service Reliability
Monitor system availability, response time, databases, storage, scheduled processes, integrations, and service logs.
Coordinate capacity planning, optimization, upgrades, and infrastructure changes with DGHS MIS and authorized providers.
Maintain technical inventories, backup and recovery arrangements, incident records, and preventive actions. Also to develop a disaster recovery plan and business continuity procedures for the critical reporting period.
F. Security, Privacy, and Technical Controls
Implement secure configuration, least-privilege access, authentication, audit logging, and service-account controls.
Coordinate access reviews, vulnerability remediation, dependency updates, and technical-security checks.
Protect sensitive data, maintain incident procedures, and provide documented evidence for audits and compliance reviews.
G. User Support, Capacity, Coordination, and Reporting
Maintain a ticketed support process and coordinate timely diagnosis and resolution of system issues.
Prepare technical documentation, user guidance, and training materials and provide coaching to administrators and programme teams.
Coordinate approved technical work and prepare periodic software and DHIS2 reports and grant-review inputs.
H. Additional Responsibilities
Undertake any other reasonable and relevant responsibilities assigned by the MERL Expert, commensurate with the Specialist level and the required skills and experience.
E. Qualifications and Experience
Education
Bachelor's degree in computer science, software engineering, information technology, health informatics, or another relevant discipline; a master's degree is desirable.
Specialized training or certification in DHIS2, software development, database systems, interoperability, testing, DevOps, information security, or digital health is desirable.
Experience
At least 8 years of progressively responsible experience in software engineering, DHIS2, or health-information systems. .
Demonstrated experience in DHIS2 configuration, software requirements, APIs and integration, testing, release management, version control, technical documentation, and production support.
Experience with government institutions and development partners; Global Fund or WHO-supported programmes, SQL, REST APIs, Linux, PostgreSQL, containerized deployment, cloud, or data center operations is highly desirable.
F. Competencies
Technical Competencies
DHIS2 aggregate, event, and tracker configuration.
Metadata governance.
Software requirements and architecture.
Secure software development.
APIs, interoperability, and data mapping.
SQL and relational databases.
Testing and quality assurance; version and release control.
Application performance and logging; backup and recovery.
Access controls and secure configuration; technical documentation, user support, and reporting in English and Bangla.
Behavioral Competencies
Systems thinking and analytical problem solving.
Precision, attention to detail, and service/user orientation.
Sound judgement, organization, and deadline management.
Clear communication, teamwork, and adaptability.
Integrity, accountability, and confidentiality.
Continuous learning and commitment to reliable, maintainable public-sector digital systems.
Additional Information
G. Expected Deliverables
Approved annual software/DHIS2 work plan, product backlog, release roadmap, risk register, and progress tracker.
Current requirements, architecture, configuration, metadata, interface, environment, and access-control documentation.
Tested DHIS2 configurations, software enhancements, and integrations with user-acceptance and deployment evidence.
Release plans, test results, release notes, rollback records, defect logs, and post-release monitoring reports.
Application availability, performance, backup, restore-test, incident, and service-level reports.
Updated administrator, developer, troubleshooting, and user documentation and capacity-development outputs.
Timely technical evidence and inputs for grant reports, audits, LFA reviews, and digital-health governance forums.
H. Integrity, Safeguarding, Confidentiality and Compliance
The incumbent shall uphold the highest standards of integrity, accountability, impartiality, professionalism, and ethical conduct, including the timely and transparent disclosure of any actual, potential, or perceived conflict of interest.
The incumbent shall contribute to and promote a safe, respectful, inclusive, and non-discriminatory working and service environment, with zero tolerance for harassment, sexual exploitation and abuse, discrimination, retaliation, or any other safeguarding violation.
The incumbent shall safeguard and maintain the confidentiality of all programme, financial, personnel, beneficiary, and other sensitive information, including medical and personal data, and shall respect the principles of informed consent, privacy, and data protection.
The incumbent shall promptly report any suspected or identified misconduct, safeguarding concern, fraud, corruption, conflict of interest, financial irregularity, misuse of resources, or other violation through the prescribed reporting and escalation channels.
The incumbent shall perform all duties in accordance with applicable Government of Bangladesh laws and policies, the Global Fund Grant Agreement, the Global Fund Code of Conduct for Recipients, and other relevant policies, procedures, and guidelines.
Compensation & Benefits
I. Remuneration and Benefits
Monthly remuneration will be determined in accordance with the PMU HR guideline
Group health insurance will be provided as per the PMU HR guideline
Monthly mobile and internet bill will be provided as per the PMU HR guideline
Special Instruction
All these positions are open for Bangladeshi Nationals only. All candidates, irrespective of gender, religious and ethnic backgrounds can apply for the vacancies. Female candidates are highly encourged to apply.
Only short-listed candidates shall be invited for written test/interview. All selected candidates will undergo rigorous reference and background checks.
Last Date of Application: 20 November 2026 (23:59 PM)
Job Overview
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