Deputy Team Lead, Operations
Job Context
Duty Station: Directorate General of Health Services, Dhaka, Bangladesh
Contract Duration: Initially for 1 (one) Year. Continuation or renewal is subject to a formal satisfactory performance evaluation, operational requirements, and the continued availability of funding from the donor.
Contract Type: Contractual
Number of Position(s): 01
Contract Start Date: 1 January 2027
Reporting to: Team Lead, Program Management Unit
A. Background
The Global Fund to Fight AIDS, Tuberculosis and Malaria (GFATM) has transitioned its portfolio in Bangladesh from siloed, disease-specific management structures into a unified Program Management Unit (PMU) under the Directorate General of Health Services (DGHS). This centralized model is designed to harmonize project management, lower transaction costs, and provide portfolio-level assurance across the national Tuberculosis, HIV/AIDS, Malaria, and Resilient and Sustainable Systems for Health (RSSH) interventions.
To strengthen coordination, accountability, efficiency, and standardized portfolio management, an integrated Program Management Unit (PMU) has been established for Global Fund-supported programmes, providing coordinated leadership, grant management, technical oversight, financial stewardship, performance monitoring, and operational support across the portfolio. The Deputy Team Lead (Operations) supports the Team Lead by providing overall operational and administrative leadership for the PMU, ensuring efficient, compliant, and well-governed operational support to facilitate the successful implementation of programme activities across the portfolio.
B. Objective of the Position
To provide strategic and operational leadership for all administrative, financial, human resource, procurement, IT, security, and legal and stakeholder support functions of the PMU, ensuring high operational efficiency, strict regulatory and donor compliance, and robust support to facilitate the successful implementation of programme activities.
C. Scope of Work
Under the direct supervision of the Team Lead, the Deputy Team Lead (Operations) serves as the strategic operational anchor and executive manager of the PMU. The position is responsible for positioning the PMU as an integrated, high-performing delivery platform that seamlessly aligns operational execution (finance, procurement, supply chain, HR, IT, risk management, and governance) with core programmatic objectives.
Working in tight cross-functional coordination with the Deputy Team Lead (Program), technical teams, and external government/donor stakeholders, the DTL (Operations) drives grant performance, unblocks implementation bottlenecks, ensures robust fiduciary compliance, and optimizes resource allocation to ensure maximum programmatic impact and sustainability.
Job Responsibilities
D. Key Duties and Responsibilities
A. Integrated Delivery & Executive Operational Leadership
Partner with the Team Lead and DTL (Program) to direct the PMU as a unified delivery platform, ensuring operational strategies directly enable and accelerate overall grant performance and programmatic targets.
Lead cross-functional coordination mechanisms between operational divisions (Finance, Procurement, HR, IT) and program implementation units to eliminate silos, resolve operational bottlenecks, and streamline workflows.
Exercise delegated executive authority for operational oversight, holding functional heads accountable for timely, compliant, and target-driven delivery.
Drive continuous organizational improvement, digital transformation, and process integration across all PMU operations.
B. Operational Planning, Resource Alignment & Grant Execution
Translate high-level grant strategies, annual work plans, and programmatic priorities into synchronized operational execution plans, procurement schedules, and cash-flow projections.
Monitor operational performance indicators against grant targets, leading proactive interventions when operational delays threaten programmatic milestones.
Serve as the primary operational liaison with key stakeholders—including DGHS, MoHFW, BCCM, the Global Fund, and LFA—to ensure institutional alignment, smooth regulatory processing, and timely grant disbursement.
C. Strategic Fiduciary Management & Resource Stewardship
Direct financial strategy, grant absorption, cash-flow optimization, and budget execution in alignment with donor regulations and programmatic priorities.
Establish and enforce rigorous financial control systems, anti-fraud mechanisms, and risk mitigation strategies to safeguard grant resources.
Lead audit readiness and assurance activities (internal/external audits, LFA assessments), driving swift implementation of corrective actions to protect grant standing.
D. Supply Chain, Procurement & Asset Management
Oversee strategic procurement planning, health-product quantification alignment, supply-chain logistics, and contracting to prevent stock-outs, delays, or service disruptions.
Coordinate multi-stakeholder logistics to guarantee the timely delivery of critical commodities, equipment, and services to end-user facilities.
Oversee asset lifecycle management, ensuring transparent tracking, utilization, and disposal of grant-funded assets.
E. People Management, Governance & Organizational Capacity
Drive strategic workforce planning, recruitment, and talent management to ensure programmatic teams are fully resourced with high-performing personnel.
Promote an ethical workplace culture built on integrity, safeguarding, transparent performance management, and strict compliance with local labor laws.
Lead institutional strengthening and capacity-building initiatives for national systems (DGHS/MoHFW) to support long-term transition and sustainability.
Conduct performance appraisal of the staff in the operations team and facilitate the required capacity development of the staff.
F. Risk Management, Security & Business Continuity
Maintain comprehensive operational and fiduciary risk-management frameworks, proactively identifying vulnerabilities and presenting actionable mitigations to the team lead.
Oversee security protocols, emergency response mechanisms, and business continuity plans across all PMU operations and field activities to ensure staff safety and operational resilience.
G. Additional Responsibilities
Development and regular updating of policies/guidelines/SOPs on the above aspects of work.
Undertake any other reasonable and relevant responsibilities assigned by the team lead, commensurate with the seniority, skills, and experience required for the position.
E. Qualifications and Experience
Education
Master's degree in Business Administration (MBA), Public Health, Public Administration (MPA), Management, Human Resource Management, CA/ACCA, or a related discipline from a recognized university.
Experience
Minimum of 15 years of progressively responsible professional experience in financial management, human resource management, and operations, including 3–5 years in a leadership or managerial role.
Experience with donor-funded programmes (Global Fund, UN agencies, or international NGOs) in Bangladesh or abroad is preferred.
Experience in coordination and working with the Ministry of Health and Family Welfare (MoHFW), Directorate General of Health Services (DGHS), and other Govt. entities is required.
F. Competencies
Technical Competencies
Operational and facility governance
Financial stewardship and donor compliance
Procurement, supply chain, and asset security
Human resources and labor administration
IT, data, and security resilience:
Legal, contractual, and communication skills
Business development and fundraising support
Behavioral Competencies
High integrity, accountability, and transparency.
Strong teamwork, collaboration, and stakeholder management skills.
Result-oriented and solution-focused approach.
Ability to prioritize tasks and manage multiple responsibilities effectively.
Gender sensitivity, respect for diversity, and high professionalism in the workplace.
Additional Information
G. Expected Deliverables
Integrated Grant Delivery Platform: Improved grant implementation speed, coordination, and performance through effective cross-functional workflows, operational dashboards, and alignment between program and operational functions.
Fiduciary and Budget Performance: Improved financial absorption, cash-flow management, and budget execution, with timely resolution of audit actions and no outstanding high-risk findings.
Procurement and Supply Chain Performance: Timely procurement and availability of health commodities and other required assets, with accurate asset accountability and minimized stock-out risks across intervention sites.
Strategic Risk Management and Compliance: Reduced operational, fiduciary, and security risks through proactive mitigation, effective emergency preparedness, and strengthened compliance with applicable requirements.
Workforce and Organizational Performance: Improved workforce productivity, accountability, and institutional capacity through effective workforce planning, performance management, and targeted capacity development for PMU and national counterpart personnel.
H. Integrity, Safeguarding, Confidentiality and Compliance
The incumbent shall uphold the highest standards of integrity, accountability, impartiality, professionalism, and ethical conduct, including the timely and transparent disclosure of any actual, potential, or perceived conflict of interest.
The incumbent shall contribute to and promote a safe, respectful, inclusive, and non-discriminatory working and service environment, with zero tolerance for harassment, sexual exploitation and abuse, discrimination, retaliation, or any other safeguarding violation.
The incumbent shall safeguard and maintain the confidentiality of all programme, financial, personnel, beneficiary, and other sensitive information, including medical and personal data, and shall respect the principles of informed consent, privacy, and data protection.
The incumbent shall promptly report any suspected or identified misconduct, safeguarding concern, fraud, corruption, conflict of interest, financial irregularity, misuse of resources, or other violation through the prescribed reporting and escalation channels.
The incumbent shall perform all duties in accordance with applicable Government of Bangladesh laws and policies, the Global Fund Grant Agreement, the Global Fund Code of Conduct for Recipients, and other relevant policies, procedures, and guidelines.
Compensation & Benefits
I. Remuneration and Benefits
Monthly remuneration will be determined in accordance with the PMU HR guideline
Group health insurance will be provided as per the PMU HR guideline
Monthly mobile and internet bill will be provided as per the PMU HR guideline
Special Instruction
All these positions are open for Bangladeshi Nationals only. All candidates, irrespective of gender, religious and ethnic backgrounds can apply for the vacancies. Female candidates are highly encourged to apply.
Only short-listed candidates shall be invited for written test/interview. All selected candidates will undergo rigorous reference and background checks.
Last Date of Application: 20 November 2026 (23:59 PM)
Job Overview
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