Officer, Customer Support

·       Provide outstanding customer service by addressing inquiries and concerns promptly.

·       Resolve customer complaints efficiently, offering viable solutions.

·       Maintain and update the call center database with accurate information.

·       Assist clients with questions about various products and services, aiming to resolve any issues.

·       Engage potential customers by providing detailed information on products and services.

·       Age Limit: Up to 30 years

·       No prior experience is required; fresh graduates are highly encouraged to apply

·       Excellent communication skills

·       Strong team player with proficiency in MS Word and MS Excel

·       Ability to perform under time constraints

·       Salary Range: BDT 18,000/- to 20,000/-

·       Salary Increment: Annually

·       Festival Bonus: Two (2) per year (Subject to eligibility)

·       Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked

·       Government Holiday Work Compensation: BDT 2,000 for each day worked