Executive, Retail Collection & SAM Recovery
Job Context
E-Zone HRM is currently seeking candidates to work as “Executive, Retail Collection & SAM Recovery” for a renowned Private Commercial Bank under E-Zone contract.
Job Responsibilities
To ensure errorless monitoring to irregular/delinquent customer of retail loans & Credit cards of respective bucket as per PPG of collection in view of regularizing the repayment.
Control forward flows rates and ensure maximum backward flow/ Regularization in terms of No. of a/cs & volume.
To understand own collection target and make sure achievement based on given target
Collect the due amount from the customer within the prescribed time period
Update all correspondences/monitoring report of default customers in discipline manner
To ensure quality customer’s service through meet up overdue related quarries
Communicate with delinquent borrowers, borrower’s family members and guarantors through over phone, physical visit.
Arrange and execute Single/group visit to hardcore customers.
Ensure ‘No customer complaint’ environment.
Educational Requirements
Additional Information
Job Nature: Field Job
Working Days & Hours: As per Banking working days & hours
Compensation & Benefits
• Salary: BDT. 24,000 + Commission
Special Instruction
Age Limit: Up to 30 Years
Job Overview
Confidential Employer