Digital Ambassador

Full Time Posted 2 hours ago 4 days left Apply before: Apr 27, 2026

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Job Context

E-Zone HRM is currently hiring for the position of “Digital Ambassador” for a renowned Private Commercial Bank.

Job Responsibilities

 Assisting customers with Astha app onboarding
 Helping customers to make all types of transfers (RTGS / NPSB / BEFTN) through Astha app
 Debit card / Credit card / Cheque Book activation
 Guiding customers about features of Astha Sheba like changing static data, activating email OTP, any kind of Bill payment, mobile wallet transfer through Astha App)
 FDR/DPS opening and closing
 Tax Certificate download / upload
 Travel Quota on / off
 Get customers feedback / complain digitally
 Collecting documents for account openings through the AOF process
 Informing customers about our products and services
 Assisting customers in obtaining their desired services from the branch
 Handling any official additional tasks assigned by BM/BOM/other officers