Officer, Customer Service

We’re Hiring Fresh Talent! Join a reputed MFS organization as "Officer, Customer Service" and kick-start your career in a dynamic work environment.

• Provide outstanding customer service by addressing inquiries and concerns promptly.
• Resolve customer complaints efficiently, offering viable solutions.
• Maintain and update the call center database with accurate information.
• Assist clients with questions about various products and services, aiming to resolve any issues.
• Engage potential customers by providing detailed information on products and services.

• Salary Range: BDT 18,000/- to 20,000/-
• Salary Increment: Annually
• Festival Bonus: Two (2) per year (Subject to eligibility)
• Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked
• Government Holiday Work Compensation: BDT 2,000 for each day worked

Job Nature: Desk Job under Customer Service Division 

Openings: Undefined 

Working Days & Hours: Rotational Shifts or Roster Duty (6 Days/Week)
Morning: 7:00 AM - 3:00 PM (Male & Female)
Evening: 3:00 PM - 11:00 PM (Male & Female)
Night: 11:00 PM - 7:00 AM (Male)

[Transportation services will be provided for Morning & Evening Shifts]

• Age Limit: Up to 30 years
• No prior experience is required; fresh graduates are highly encouraged to apply
• Excellent communication skills
• Strong team player with proficiency in MS Word and MS Excel
• Ability to perform under time constraints