Officer

We are inviting applications for the position of "Officer" for a reputed mobile financial organization under third-party contract.

- Provide outstanding customer service by addressing inquiries and concerns promptly via email.

- Resolve customer complaints efficiently through email correspondence, offering viable solutions and ensuring follow-up.

- Assist clients with questions about various products and services through timely and professional email responses, aiming to resolve any issues.

Salary: Negotiable

Salary Increment: Annually

Festival Bonus: Twice a year (subject to eligibility)

Job Nature: Desk Job under Customer Service Division

Location: Mohakhali, Dhaka

Working Days: 06

Working Hours: Roster Duty (Any 8-hour working shift between 7:00 AM and 10:00 PM)

• Excellent communication skills, particularly in written communication via email
• Strong team player with proficiency in MS Word and MS Excel

Age Limit: Up to 30 years