Call Center Executive

Full Time Posted 2 weeks ago Expired -8 days ago Apply before: Apr 15, 2025
Expired in Apr 15, 2025 Successfully applied! You can move on to other pages.
Job Context

We are looking for qualified candidates to work as "Call Center Executive" for a renowned Private Commercial Bank under E-Zone Contract.


Job Responsibilities

  • Provide exemplary customer service over the phone
  • Handle callers' queries, complaints, and requests through inbound and/or outbound calls
  • Maintain a high standard of call quality as per departmental/organizational requirements
  • Document all call information according to standard operating procedures
  • Execute any other operational tasks assigned by the supervisor/higher authority
  • Follow up on customer calls when necessary
  • Support the sales team by generating quality sales leads
  • Maintain a good or above rating in the performance scorecard

Compensation and Other Benefits

Salary: BDT. 24,000 (Fixed)


Academic Qualification

Education Level: Bachelor/ Honors
Education Degree: Any
Education Major: Any

Additional Info

Job Nature: Full-Time Desk Job

Working Hours: Roster Duty/Shifting Duty (8 Hours)


Special Instructions

  • Age at most 30 years

 

  • Good communication skills
  • Team player
  • Proficient in MS Word & MS Excel
  • Ability to work under pressure
  • Must be fluent in both Bangla & English

Expired in Apr 15, 2025
Overview
Private Bank