Executive, Retail Collection & SAM Recovery

E-Zone HRM is currently seeking candidates to work as “Executive, Retail Collection & SAM Recovery” for a renowned Private Commercial Bank under E-Zone contract.

    To ensure errorless monitoring to irregular/delinquent customer of retail loans & Credit cards of respective bucket as per PPG of collection in view of regularizing the repayment.

    Control forward flows rates and ensure maximum backward flow/ Regularization in terms of No. of a/cs & volume.

    To understand own collection target and make sure achievement based on given target

    Collect the due amount from the customer within the prescribed time period

    Update all correspondences/monitoring report of default customers in discipline manner

    To ensure quality customer’s service through meet up overdue related quarries

    Communicate with delinquent borrowers, borrower’s family members and guarantors through over phone, physical visit.   

    Arrange and execute Single/group visit to hardcore customers.   

    Ensure ‘No customer complaint’ environment.

Salary: BDT. 24,000 + Commission

Job Nature: Field Job

Working Days & Hours: As per Banking working days & hours

> Outstanding communication skills
> Proficient in MS Word and MS Excel, capable of working under time constraints