Customer Service Officer

Full Time Posted 1 week ago 24 days left Apply before: Dec 31, 2024
Please login first Successfully applied! You can move on to other pages.
Job Context

Join E-Zone HRM and become a key member of our team dedicated to deliver exceptional customer service for a leading Mobile Financial Service (MFS) provider. 


Job Responsibilities

- Provide outstanding customer service by addressing inquiries and concerns promptly.

- Resolve customer complaints efficiently, offering viable solutions.

- Maintain and update the call center database with accurate information.

- Assist clients with questions about various products and services, aiming to resolve any issues.

- Engage potential customers by providing detailed information on products and services.


Compensation and Other Benefits

Salary Range: BDT 14,000-16,000

Festival Bonus: Twice a year (Subject to eligibility)

Salary Increment: Annually


Academic Qualification

Education Level: Bachelor/ Honors
Education Degree: Any
Education Major: Any

Special Instructions

Educational Requirement: Minimum Bachelor’s degree in any discipline

 

Additional Requirements: 

- Age Limit: Up to 30 years

- No prior experience is required; fresh graduates are highly encouraged to apply

- Excellent communication skills

- Strong team player with proficiency in MS Word and MS Excel

- Ability to perform under time constraints

Overview
E-Zone HRM Limited
Website

http://www.e-zonebd.com/