Customer Service Officer

Join E-Zone HRM and become a key member of our team dedicated to deliver exceptional customer service for a leading Mobile Financial Service (MFS) provider. 

- Provide outstanding customer service by addressing inquiries and concerns promptly.

- Resolve customer complaints efficiently, offering viable solutions.

- Maintain and update the call center database with accurate information.

- Assist clients with questions about various products and services, aiming to resolve any issues.

- Engage potential customers by providing detailed information on products and services.

Salary Range: BDT 14,000-16,000

Festival Bonus: Twice a year (Subject to eligibility)

Salary Increment: Annually

Educational Requirement: Minimum Bachelor’s degree in any discipline

Additional Requirements: 

- Age Limit: Up to 30 years

- No prior experience is required; fresh graduates are highly encouraged to apply

- Excellent communication skills

- Strong team player with proficiency in MS Word and MS Excel

- Ability to perform under time constraints