Officer

We are seeking applicants to join our team responsible for delivering exceptional customer service to a prominent Mobile Financial Service (MFS) Provider.

> Deliver exceptional customer service by promptly addressing inquiries and concerns
> Resolve customer complaints effectively, providing feasible solutions
> Maintain and update the call center database with precise information
> Assist clients with queries about various products and services, aiming to resolve associated issues
> Engage potential customers by offering comprehensive information on products and services

Salary Range: BDT 14,000/- to 16,000/-

Salary Increment: Annually

Festival Bonus: Twice a year

Age Limit: Up to 30 years

Additional Skills:

> Outstanding communication skills
> Team player proficient in MS Word and MS Excel, capable of working under time constraints