Digital Ambassador

Full Time Posted 1 week ago 9 days left Apply before: Dec 31, 2024

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Job Context

E-Zone HRM is currently seeking candidates to work as “Digital Ambassador” for a renowned Private Commercial Bank under E-Zone contract.

Position Name: Digital Ambassador

Working Days & Hours: As per Banking working days & hours

Job Location: Anywhere in Bangladesh

Job Responsibilities:

 Assisting customers with Astha app onboarding
 Helping customers to make all types of transfers (RTGS / NPSB / BEFTN) through Astha app
 Debit card / Credit card / Cheque Book activation
 Guiding customers about features of Astha Sheba like changing static data, activating email OTP, any kind of Bill payment, mobile wallet transfer through Astha App)
 FDR / DPS opening and closing
 Tax Certificate download / upload
 Travel Quota on / off
 Get customers feedback / complain digitally
 Collecting documents for account openings through the AOF process
 Informing customers about our products and services
 Assisting customers in obtaining their desired services from the branch
 Handling any official additional tasks assigned by BM/BOM/other officers

* Educational Requirement: Minimum Graduation in any subject.

[Only shortlisted candidates will be called for the interview]

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